Privacy Policy

1. Introduction

Welcome to IPTV STORE. We respect your privacy and are committed to protecting the personal information you provide when using our website and IPTV services.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used, and the choices you have regarding your personal information.

2. Information We May Collect

Depending on how you interact with IPTV STORE, we may collect information such as:

• Your name or other contact information you provide.
• Your email address when you contact us or place an order.
• Your phone or messaging contact details when provided for support.
• Subscription and order information.
• Information contained in customer support communications.
• Basic technical information such as browser, device type, IP address, and operating system.
• Website usage information collected through cookies or similar technologies where applicable.

3. How We Collect Information

Information may be collected when you:

• Visit or browse our website.
• Contact our customer support team.
• Place an order or request an IPTV subscription.
• Submit information through a contact or order form.
• Communicate with us by email or other support channels.

4. How We Use Your Information

We may use information collected from you for purposes including:

• Processing and managing your IPTV subscription or order.
• Providing activation information and setup instructions.
• Responding to customer service and technical support requests.
• Communicating with you about your subscription.
• Processing refunds, cancellations, or other account requests.
• Preventing fraud, abuse, unauthorized access, and misuse.
• Maintaining and improving our website and services.
• Complying with applicable legal obligations.

5. Payment Information

Payments may be processed through third-party payment providers. When you make a payment, your payment information may be handled directly by the applicable payment provider.

IPTV STORE does not intentionally store complete payment card numbers unless such storage is specifically required and securely supported by our payment infrastructure.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website performance, and improve the user experience.

Cookies may be provided by IPTV STORE or by third-party services integrated into the website, depending on the tools and features currently in use.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Website Analytics

We may use analytics tools to understand how visitors interact with our website, including information such as pages visited, approximate location, browser type, device type, and general website activity.

Analytics information is used to improve website performance, user experience, and our services.

8. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third-party providers when reasonably necessary to operate our website, process payments, provide customer support, maintain technical infrastructure, prevent fraud, or comply with legal requirements.

We may also disclose information where required by applicable law, court order, or governmental authority.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, handling support requests, maintaining business records, preventing fraud, and complying with legal obligations.

When information is no longer required, we may delete it, anonymize it, or securely dispose of it where appropriate.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, which can include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of certain personal information.
• Objecting to or restricting certain processing activities.
• Requesting information about how your data is processed.

To make a privacy-related request, contact us using the email address provided below.

12. Children's Privacy

Our services are not directed toward children. We do not knowingly request or collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. International Users

IPTV STORE may serve customers located in different countries. Depending on the services and providers we use, personal information may be processed or stored in countries other than your own.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with relevant data protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or need information about how IPTV STORE handles your personal information, please contact us.